Who have attended our Singapore Quality Award workshop (1st to 8th runs)?
Our participants come from the following organizations:

1) Central Narcotics Bureau
2) CityCab Pte Ltd
3) Crescent Girl's School
4) Maritime and Port Authority of Singapore
5) Ministry of Foreign Affairs
6) Ministry of Health
7) Ministry of Home Affairs
8) Ministry of Law
9) National Parks Board
10) Public Service Commission
11) Republic Polytechnic
12) Schneider Electric Industrial Development (S) Pte Ltd
13) SCS Networks Pte Ltd
14) Seagate Technology International
15) Seiko Instruments Pte Ltd
16) Singapore Airport Terminal Services Ltd
17) Singapore Broadcasting Authority
18) Singapore General Hospital
19) Singapore Polytechnic
20) Singapore Prison Service
21) Singapore Tourism Board
22) Tan Tock Seng Hospital

SQA: Accelerate From 400 Points To 700 PointsLessons Learned from the SQA and Malcolm Baldrige Winners to Achieve DOUBLE PLUS

Mr Joseph Leong
Senior Assistant Director
Singapore Broadcasting Authority

"Michael is an effective instructor who is able to make Singapore Quality Award looks simple and achievable. He is very proficient in the subject and makes it easily understandable."

Mr Tay Kah Siong
Head Customer Service
SCS Networks Pte Ltd

'You will recommend this program to others - Strongly Agree.' "Easy to understand and remember."

Ms Lynda Lim
Executive, HR Development
CityCab Pte Ltd

"NLP-- easy way to relate the Singapore Quality Award process in 3 minutes."

Ms Sarah Seah
Senior Manager
Seagate Technology International

"Practical tips to manage the SQA preparation process e.g.. 3 minutes SQA. Useful case studies to facilitate understanding. Sharing of experience, real examples to help understand subject matters."

Ms Lim Siew Khim
Senior Manager-Training & Quality Assurance
CityCab Pte Ltd

'You will recommend this program to others - Strongly Agree.' "Give good tips on how to write SQA Application Report."

Ms Alice Chua
Manager-Marketing
CityCab Pte Ltd

"A very interesting and enjoyable course. All staff involved in SQA in one way or another should attend this course to know that all the processes are closely interrelated; achieving higher points for SQA is achievable."

Ms Charlotte Beck
Director
PSC Secretariat

'The knowledge gained is practical and of great value to your work. -- Strongly Agree.'

Ms Jennifer Joseph
Asst Director/Corporate Planning
Singapore General Hospital

'You will recommend this program to others -- Strongly Agree.'

Ms Alison Lim
Assistant Manager, Corporate Planning
Singapore Tourism Board

"Great presenter and excellent presentation materials. Very thorough research. Engaging personality."

Ms Heather Tan
Manager (Strategic Planning)
Ministry of Home Affairs

"It is a very enlightening course, that gives a summary of the SQA framework in a logical and easy to remember manner."

Commendations from Marine Parade Town Council Staff:

Mr Chok Kian Fatt
General Manager

"I am deeply enthused and motivated by Michael Pang, primarily due to his exceptional ability to put across the fundamental concepts of Singapore Quality Award in a simple yet comprehensive presentation. I am now thoroughly convinced that the model of business excellence is a worthwhile pursuit by all organisations, which have the capabilities and supported by far-sighted leaders."

Ms Eliza Tan
Finance Manager

"There was once a concern on Singapore service standard and that of Hong Kong's. What has been discussed was only a fraction of what we discussed on Saturday. If the session can be shared with all companies in Singapore, the nation's standard in service will definitely progress significantly and our society will be a more pleasant one to engage in."

Mr Png Chiew Hoon
Dy General Manager

"What is good about the whole lecture is that Michael was able to bring high-sounding management theories to down-to-earth examples that we can relate in our daily operations."

Mr Victor Wong
Property Manager

"Michael Pang's Knowledge on Singapore Quality Award is very wide and I am really impressed by the way he delivered his lecture."