Commendations from Marine Parade Town Council Staff:

"I am deeply enthused and motivated by Michael Pang, primarily due to his exceptional ability to put across the fundamental concepts of Singapore Quality Award in a simple yet comprehensive presentation. I am now thoroughly convinced that the model of business excellence is a worthwhile pursuit by all organisations, which have the capabilities and supported by far-sighted leaders." said Mr Chok Kian Fatt, General Manager.

"There was once a concern on Singapore service standard and that of Hong Kong’s. What has been discussed was only a fraction of what we discussed on Saturday. If the session can be shared with all companies in Singapore, the nation’s standard in service will definitely progress significantly and our society will be a more pleasant one to engage in." said Ms Eliza Tan, Finance Manager.

"What is good about the whole lecture is that Michael was able to bring high-sounding management theories to down-to-earth examples that we can relate in our daily operations." said Mr Png Chiew Hoon, Dy General Manager.

"Michael Pang’s Knowledge on Singapore Quality Award is very wide and I am really impressed by the way he delivered his lecture." said Mr Victor Wong, Property Manager.
 
Singapore Customer’s own words speak volume for Michael Pang’s consultancy and training services:

Mr. S.M. Ramzan, Operations Manager of Origin Services Pte Ltd has this to say,"I am 52 years old. I have attended numerous seminars and workshops, my hats off to Michael Pang."

"This training program is worth attending by every manager and CEO." said Mr. Daniel Tay Kok Leong, Sales Manager of Newton CADesigns Pte Ltd.

"It is a talent that the instructor manages to keep a continued interest in the participants." commended Ms Dolores Baptista, Director/General Manager of Origin Services Pte Ltd.

"The speed of changes necessitates how critical the corporate mindset has to change - the workshop offers a feasible model to do so." said Ms. Lim Hui Tin, AVP (Human Resource), Radio Corporation of Singapore Pte Ltd.

"Course - very relevant to working environment and personal experience. Instructor - able to illustrate message well using simple day to day example." said Ms. Nancy Ng, RICOH (S) Pte Ltd.

Mr. James Wan, Managing Director of Transvert Scaffold & Engineering Pte Ltd, rated us excellent in the evaluation question "To what degree will the concepts / skills presented be of help to you back on the job?".

Mr. Johnson See, Managing Director, KONE Elevator Pte Ltd, "The contents of training were not only comprehensive but highly relevant. Michael was able to engage the participants in an active l earning process throughout the session. The seminar has greatly benefited the Company towards becoming a World-class organisation."

"Agree 100% on overall satisfaction with the trainer. Agree 100% on overall satisfaction with the course.", Mandarin Singapore Management Team

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